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FAQs

  • Q: Do your chainsaw pants and chaps work with electric chainsaws?
    A: We have no reason to believe that any of our products are not effective with electric saws. We have done some testing ourselves using one brand of electric saw and they performed very effectively, however there is no standardized test method that has been specifically designed for comparing resistance to cutting using an electric saw with a gas-powered chainsaw. Given this lack of official testing methods no one can state categorically whether any garment meets certain ratings or not. Our view of the electric saw debate is this: there is a standard that provides users with an assurance that the chainsaw protective product particular garment has been tested using a prescribed testing procedure and will afford a certain level of protection against chainsaw injuries. There are many variables in any accident situation, including speed of chain, angle of contact, position of contact, force of impact, sharpness of chain. length of bar, part of bar that contacts garment, whether the leg is bent or straight, power of saw, type of chain, etc. How the saw is powered is just another variable. We know that there has been various “tests” performed using electric saws that have so-called ‘failed’. We don't agree that the mode of power source is the reason for the failure when there are so many other variables that are not controlled in a non-standardized test procedure. Our advice is that any chainsaw protective garment that has been certified to the standard will afford some protection from injury while using an electric saw and that is infinitely better than no protection at all. When all said and done any protection is only designed to lessen the risk of injury, it is not a cast-iron guarantee that it will prevent 100% of injuries.
  • Q: I’ve been using a chainsaw for years and never cut myself, why do I need to buy protective legwear now?
    A: An accident with a chainsaw can happen anytime and quickly! No matter the level of experience you have and how lucky you have been in the past, it does not protect you from cuts and injuries.
  • Q: I hardly use my chainsaw, it’s not worth it?
    A: It takes less than one second to slip with a chainsaw, which can cause serious injuries. We recommend our C8 Chaps for occasional users – they are fully certified and at a lower price than the rest of our range.
  • Q: Chaps are too expensive
    A: What value do you put on your legs?
  • Q: Do you sell direct?
    A: We have websites for New Zealand, Australia, United States and Canada. You can find a list of these stores here .
  • Q: In what situation should I use ZIP chaps rather than CLIP chaps?
    A: The zip chaps don’t have straps at the lower leg that can get caught by undergrowth or branches, however the zips need to be kept clean to function properly.
  • Q: Should I buy trousers or chaps?
    A: Trousers are a personal garment so are best for a professional user who is doing a lot of chainsaw work all day, whereas chaps can be used by multiple personnel and are easy to take on and off if the chainsaw work you are doing is intermittent.
  • Q: What is the coolest garment?
    A: If you are interested by chaps; our Clip models will be the best as they are open all the way down the back of the leg. Although the summer weight trousers (model Zero with chainsaw protection and Spider without) have an open weave fabric at the back of the leg for breathability.
  • Q: Is there any warranty?
    A: All of our products are guaranteed against faulty workmanship and materials for a period of 6 months. We as the manufacturer, reserve the right to repair or replace at our discretion, and so we request that warranty claims are approved by us prior to a replacement garment being given to a customer.
  • Q: Can the chainsaw protective garments be repaired?
    A: Yes! There is a 15% surcharge for this service and there is a lead time of 2 to 3 weeks.
  • Q: Why should I buy CLOGGER?
    A: When you buy Clogger garments you know that you are buying a product that has been tested and proven over the last 20 years in the harsh forestry environment. You know that the product is backed up by a company that has its own testing facility and is always striving to improve its range in response to the chainsaw industry’s demands.
  • Q: What is the difference between “certified” and “compliant”?
    A: Compliance is a manufacturer’s own declaration that their product is made to a certain standard. Certification is one step further where a third party verifies that their product is made to a certain standard and that there is a quality control system in place to ensure that all product is consistently manufactured to that standard.